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2-27-17 NESA Monitor

February 27, 2017

Door to Door Sales

  • Franklin woman accused of collecting retirement money from dead …
    2.22.17 – KATC Lafayette News – A Lafayette business owner is sounding the alarm about her alarm company. Owner of Thai Herbal Spa, Jackie, said she is paying for service she is not getting. More Info

Public Safety Updates

  • ME: Kennebunk moves to hike fines and fees
    2.24.17 – Mainely Media – Local ordinances limit residents to no more than three beach parking permits …. then $200 for the second false alarm, and $300 for each additional ghost call. More Info

Industry News

  • After nasty note, boy with autism to receive best surprise yet
    2.20.17 – NBC4i.com – “It blew up and fire alarm companies sent boxes of fire alarms to us, and Grandy opens them up and he knows every one — make and model numbers — and it … More Info
  • 5 Signs of a Crummy Network … And How to Fix It
    2.20.17 – CEPro – Buffering, bad video quality, unreliable connections, lousy roaming and dead zones are key signs of an awful home network. Solutions include to not rely on wireless, check LANs carefully, examine the ISP, and perform annual maintenance. More Info
  • 4 key takeaways from the 2017 Barnes Buchanan Conference
    2.22.17 – SecurityInfoWatch – As anyone involved in the installation and monitoring of alarm systems can attest, the industry has seen a sea change recently, not only in the technologies … More Info
  • Honeywell adds video alarm verification to key connected building …
    2.23.17 – SecurityInfoWatch – Honeywell has enhanced several key commercial products with cloud-based, video alarm verification (VAV) technology to help verify alarm severity and combat … More Info
  • Honeywell Sues Icontrol & Alarm.com to Block Competitors From …
    2.24.17 – Security Sales & Integration – Honeywell lawsuit alleges an Icontrol and Alarm.com merger would violate antitrust regulations, creating a giant SHaaS provider for security and home … More Info
  • Tyco Joins PPVAR As Full Industry Member
    2.24.17 – Security Sales & Integration – The Partnership for Priority Verified Alarm Response (PPVAR) announces that Tyco, a part of Johnson Controls, has joined the organization as a full industry … More Info

Legislative News

 

Bill Text Description History
FLSB00822
Text		 Introduced by Senate Ethics and Elections | Providing an exclusion from the requirement for a verification call prior to alarm dispatch for specified premises, etc.
Status: 2/9/2017 : Senate – Filed		 History

State & National News

  • How fast do children react to the sound of a fire alarm?
    2.21.17 – WSYR – WSYR-TV – On average, it takes most adults only 30 seconds to wake up from the sound of a smoke alarm. For kids, however, national studies show on average … More Info
  • Voice Biometrics Prone to Error
    2.22.17 – SIA – New research shows the need for a holistic solution to authentication, not just voice biometrics alone. More Info
  • Supreme Court to employers: a rest break means exactly that
    2.22.17 – Santa Clarita Valley Signal – It didn’t happen very often, but occasionally he would get a call to respond to a burglar alarm or the panicked call of some client. About five years ago, things … More Info
  • Burglar Shares How He Broke Into Homes
    2.23.17 – WFMYNews2.com – And those signs in the front yard indicating you have a home alarm system can be … He says they knew there was a delay in the time when an alarm company … More Info

Business Tips

  • CEDIA Integrators Talk Sales Commissions, Millennial Slackers, Service Contracts
    2.20.17 – CEPro – Leslie Shiner led CEDIA’s marathon “Work Smarter, Not Harder” workshop at ISE 2017, where she and top integrators shared tips on human resources, operations, sales and service. More Info
  • This One Personality Trait Is Best for Customer Service
    2.22.17 – CEPro – Learn how to train and nurture this one personality trait within your customer service team to see the best results time and time again. More Info
  • 5 Ways to Boost Recurring Revenue
    2.23.17 – CI – In order to grow your business and stay competitive, recurring revenue must become part of your business model. Annuity services, payment for project delivery and pay-per-use are just a few revenue types that can boost your recurring revenue. More Info
  • Your Clients Can Now Trash You Online… And You Cannot Contractually Stop Them
    2.22.17 – CEPro – New law called the Consumer Review Fairness Act of 2016 enacted in the waning days of the Obama Administration prevents integrators from including a non-disparagement clause in their contract. More Info

Fire News

  • AB: Fire Services responded to alarm and single vehicle incident calls
    2.25.17 – Drayton Valley Western Review – The Drayton Valley/Brazeau County Fire Services responded to an alarm call on Feb. 15. It was deemed to be a false alarm due to … More Info
  • DE: Fire damages 12 apartment units near New Castle
    2.25.17 – The News Journal – The building’s fire alarm system activated inside the building…. More Info
  • IN: Putnam Scanner for 2-22-17
    2.22.17 – The Banner-Graphic – At 10:32 p.m. on Monday, GFD responded to a fire alarm due to smoking. GFD subsequently reset the alarm and returned to station at … More Info
  • MA: West Springfield movie theaters evacuated after false alarm
    2.23.17 – wwlp.com – West Springfield, Mass. – The movies were interrupted by a fire alarm, Wednesday night, at the Rave Cinemas in West Springfield. The fire alarm … More Info
  • MI: False fire alarm brings inbound flights to a halt at Metro Airport …
    2.22.17 – Southgate News Herald – According to Erica Donerson, airport spokeswoman, the Airport Authority Fire Department investigated the incident and determined it was a false alarm. The FAA … More Info
  • MI: False fire alarm leads to temporary evacuation of FAA tower at …
    2.21.17 – WDIV – Detroit – The Federal Aviation Administration tower at Detroit Metro Airport was temporarily evacuated around 8 p.m. Monday after a false fire alarm, officials. More Info
  • MN: Fire alarm set off at Eden Prairie High School
    2.22.17 – SW News Media – The Eden Prairie Fire Department responded to a fire alarm at Eden Prairie High School on Feb. 17, after smoldering dryer lint apparently caused the alarm to … More Info
  • NY: Family Thanks First Responders Who Saved Pets From New Year’s …
    2.25.17 – CBS Local – The owners weren’t home, but the smoke set off their ADT alarm system, and a dispatcher contacted the family. John Suchorsky was about a mile away at the … More Info
  • OH: Dayton man uninjured following Sunday morning house fire
    2.20.17 – WHIO – A Dayton man is uninjured after a fire alarm woke and alerted him to a fire in a bedroom of his home Sunday morning. Dayton district fire chief Cheryl Clark said … More Info
  • OH: Man discovers fire while showing vacant apartment in Moraine
    2.22.17 – MyDaytonDailyNews – A smoke alarm is being credited for saving a single-story apartment building from extensive damages after a bathroom ventilation fan malfunctioned and … More Info
  • SC: Ogdensburg City Police Blotter, Feb. 20
    2.22.17 – North Country Now – 17:13 Investigated a fire alarm activation t. Patrols reported that … 15:34 Received a report of a commercial burglar alarm activation at T-Base … More Info
  • TN: House Fire: Family safe thanks to smoke alarm
    2.21.17 – Oak Ridger – An Oak Ridge family of three was able to get to safety in the wee hours of Friday morning thanks to a smoke alarm that was installed in their home by the Oak … More Info

Crime News

  • CA: 911 briefs (Feb. 21, 2017)
    2.21.17 – Stockton Record – About 1:40 a.m., officers responded to an alarm at the building where they discovered the glass front door was … More Info
  • CA: Assemblyman Arambula victim of botched Tower District burglary
    2.23.17 – Fresno Bee – The Tower District home of state Assemblyman Joaquin Arambula was broken into over the weekend, but the burglar fled after an alarm sounded in the home, … More Info
  • CA: Burglars caught on camera outside third house
    2.26.17 – KERO 23ABC News – Three NE Bakersfield homes burglarized – Residents in a Northeast Bakersfield neighborhood received an unwanted call early this morning after their homes … More Info
  • CA: Exeter police investigates robbery
    2.25.17 – Visalia Times-Delta – Many homes are protected by alarm companies, including the victim’s home. A J&D Alarm sign is posted on the front lawn of the suburban home. The family at … More Info
  • CA: HCSO: 4 guns stolen from Mckinleyville Ace Hardware
    2.24.17 – KRCRTV.COM – On February 9, around 3:23 a.m., deputies said they responded to an alarm activation at Ace Hardware. When deputies arrived to the store, they … More Info
  • CA: Oroville police respond to two burglaries, three arrested
    2.25.17 – KRCRTV.COM – A short time later, around 2:50 a.m., officers responded to Metro PCS for an alarm call. After showing up to the store, two men … More Info
  • CO: Colorado Springs liquor store owner’s killer remains at large; no …
    2.23.17 – Colorado Springs Gazette – … shortly before midnight on Feb. 15. Responding to a burglary alarm, officers found him inside the store with a gunshot wound. More Info
  • CO: Deputies respond to burglary alarms, possible runaways
    2.22.17 – Journal Advocate – Deputies respond to burglary alarms, possible runaways … deputies were dispatched in reference to a burglary alarm. More Info
  • CO: VIDEO: Would-be burglars get spooked by loud alarm inside …
    2.24.17 – The Denver Channel – Stapleton, Colo. — A woman in Stapleton says her loud alarm system is the reason behind why three would-be burglars ran out of her home faster than when … More Info
  • FL: Determined burglar spends 40 minutes breaking into home, takes …
    2.24.17 – Firstcoastnews.com – Jacksonville, Fla. – JSO is looking for a suspect that spent 40 minutes trying to break into a Southside home. “Seeing someone just walk up to the back door … More Info
  • FL: Doorbell camera records would-be burglar before break-in
    2.25.17 – WPTV.com – Her home alarm system sounded the second burglars tried to break in, scaring them away. So, she checked her doorbell camera via an app on her smartphone, … More Info
  • FL: Lynn Haven Police looking for info on Thursday morning burglary
    2.24.17 – WJHG-TV – When police got there two minutes after getting an alarm, they found a broken window. Once they entered the business they found it had been burglarized, but … More Info
  • FL: Tallahassee Police searching for bank robbery suspect
    2.22.17 – WCTV – The Tallahassee Police Department says officers responded to an alarm call at 3:15 p.m. at the SunTrust Bank … More Info
  • GA: Atlanta man charged in burglary of Oconee store; more suspects …
    2.25.17 – Online Athens – The burglars set off an alarm shortly after 2 a.m. at Fast Phil’s station and when a deputy pulled up to the … More Info
  • GA: Break-in at Columbus auto repair shop leads to $750 in damages
    2.21.17 – Columbus Ledger-Enquirer – The owner said his alarm company called him at 1:45 a.m. Sunday. He didn’t answer the phone, but he reported it to authorities. When he arrived at the business … More Info
  • GA: Grammy singer’s church burglarized for second consecutive week
    2.26.17 – 11alive.com – Last week, burglars cut power to the church before breaking in, thus disabling the alarm system, and then stole $30,000 in microphones, projectors, televisions … More Info
  • GA: Police: 2 gun shops burglarized in one day
    2.21.17 – Atlanta Journal Constitution – The gun shop’s owner Jeremy P. Filson told police he closed up about 6:30 p.m. and got a call from the alarm company nearly an hour later. Police arrived to the … More Info
  • GA: Suspect sought in Stockbridge, Covington pawn shop crimes
    2.22.17 – Henry Herald – Henry County Police officers responded to an alarm call at the Stockbridge location at about 7:45 p.m. Saturday. They discovered the glass to the right of a front … More Info
  • ID: News of Record – Feb. 22, 2017
    2.22.17 – The Preston Citizen – 9: Determined that a burglary alarm at Wellcome Mart was false. … More Info
  • IL: Chicago boy, 7, helps save mother suffering from stroke
    2.21.17 – WLS-TV – Holland, a Chicago police officer, had taught her son how to use the wall panel to activate the burglary alarm and dial 911. “When I was teaching him to use the .. More Info
  • IL: Police investigating Portage Park car dealership break-in
    2.21.17 – WLS-TV – A burglar alarm alerted police of a break-in at the Marino Chrysler Jeep Dodge … More Info
  • IL: Skokie police: Man charged with burglary of two local businesses
    2.20.17 – Chicago Tribune – Police said they responded to an activated burglar alarm at 3:03 a.m. Feb. 11 at Sahara Hookah. Police saw a broken front glass door to the business and a … More Info
  • IL: Thieves target construction sites in the Metro East
    2.24.17 – KSDK.com – Around 9:30 p.m. Wednesday, police received an alarm from the Hofbrauhaus. Someone had kicked in the plywood and was inside trying to steal … More Info
  • IN: Home alarm leads to standoff
    2.20.17 – Fort Wayne Journal Gazette – A police check on a home alarm Sunday night led to a standoff. Warsaw police were called for multiple alarms and a residential …More Info
  • IN: Police: Indiana man shoots wall, fires at officer over alarm system
    2.21.17 – WISH-TV – Warsaw, Ind. (WANE) Daniel S. Vanderpool told police he just wanted to turn his alarm system off. Instead, police were called to his home and he allegedly … More Info
  • KS: Great Bend man arrested after officers find suspected drugs during …
    2.23.17 – Hutchinson News – Great Bend – A resident was arrested after officers found suspected drugs in his home instead of an intruder during a residential burglary alarm. Great Bend … More Info
  • LA: EBRSO: Home burglary suspect sought
    2.21.17 – WAFB.com – According to reports, deputies arrived at the home responding to an alarm activation. When they arrived, deputies … More Info
  • LA: Man accused of breaking into Schriever home
    2.23.17 – Houma Courier – According to the Sheriff’s Office, the homeowner and his girlfriend were asleep when they heard loud noises and shouting followed by the home’s burglar alarm. More Info
  • MA: Boxford Police Log: Feb. 13-20
    2.22.17 – Wicked Local Topsfield – 3:01 p.m.: A police alarm was activated. Area was secure. … More Info
  • MA: Pelham police seek help in probe of attempted store break-in
    2.22.17 – Lowell Sun – Police said in a press release that they were called to the store Monday about 2;40 a.m., after an alarm company … More Info
  • MI: Bullet triggers burglar alarm
    2.23.17 – Grosse Pointe News – City Of Grosse Pointe — Gunplay near Trolleys bar on Mack in Detroit last week wounded one man and triggered warning bells at a … More Info
  • MI: Holland Police Log, Feb. 17-20
    2.22.17 – HollandSentinel.com – 11:13 p.m. burglary alarm. Feb. 18…. More Info
  • MI: Mason police have person of interest in kidnapping case
    2.24.17 – Lansing State Journal – Officers responded to a residential alarm where they found the premises secure. As they were leaving, the home owner arrived and reported her ex-boyfriend … More Info
  • MI: Oak Park Man Admits To Breaking Into Two Local Stores
    2.25.17 – WHMI – Brighton Police responded to an alarm at the Sprint store around 3:30am on October 31st and found a large rock had been thrown through the … More Info
  • MI: Thieves pull off brazen heist at Detroit supermarket
    2.20.17 – WXYZ – Early Sunday morning the manager of the Glory Supermarket was woken up by his store’s alarm. The man has a system that alerts him when … More Info
  • MI: UPDATE: Three from Holland Arrested After Police Chase
    2.24.17 – WHTC – According to Ottawa County Sheriff’s Detective Captain Mark Bennett, an unnamed homeowner called Central Dispatch around 9:15 AM when the alarm at his … More Info
  • MN: Law enforcement blotter: Thursday, Feb. 23
    2.25.17 – Alexandria Echo Press – Douglas County Sheriff’s Office. Thursday, Feb. 23. Public assist, comp told alarm company not to respond to alarm, would actually like response to … More Info
  • MT: Man fires gun at Billings Police responding to home alarm – KTVQ …
    2.24.17 – KTVQ Billings News – Billings Police Lieutenant Shawn Mayo says a home alarm call came in just after 10:00 p.m., Thursday. According to Lt. Mayo, as officers responded and started … More Info
  • NC: Crime Stoppers: Burglar breaks into same store two nights in a row
    2.23.17 – WBTV – Even though the alarm had sounded, he filled his bag and got out before … It takes him several minutes to break through despite triggering the burglar alarm. More Info
  • NC: Man Charged With Breaking Into School, 2 Churches in Randolph …
    2.22.17 – WFMYNews2.com – Deputies with the Randolph County Sheriff’s Office (RCSO) were notified by an alarm that someone had broken in to Trinity Elementary School early Monday … More Info
  • NH: Police: Suspect wanted for cutting power to local market during …
    2.23.17 – NH1 News – The Pelham Police received a call from a business owner of Ray’s Stateline Market at 2:40 a.m. The alarm company notified the owner that … More Info
  • OH: Church burglarized, but police not called because of false alarms
    2.20.17 – WHIO – An inside motion alarm went off at a Dayton church early Friday morning, but the church administrator ignored the notification because of previous false alarms … More Info
  • OH: Lorain police investigate damage at Frank Jacinto Elementary School
    2.23.17 – The Morning Journal – 21, officers responded to Frank Jacinto Elementary School for an alarm sounding, indicating interior motion. Upon arrival, officers located a .. More Info
  • OH: Man refuses plea deal in assault case
    2.23.17 – Warren Tribune Chronicle – Warren police officers said two officers responded around 4 a.m. June 1 after a burglar alarm was activated. When officers arrived, reports… More Info
  • OH: Masked man wanted in connection to adult bookstore robbery
    2.24.17 – WNWO NBC 24 – … Toledo early Thursday morning. According to a Toledo police report, a silent robbery alarm was initiated around 3:21 a.m. at Adult Pleasures. More Info
  • OH: Police grab suspected burglar with booze in hand: Westlake police …
    2.25.17 – cleveland.com – Aggravated burglary, Newbury Drive: A 31-year-old Cleveland man broke into his grandparents’ house Feb. 17. He set off the alarm when he broke a basement … More Info
  • OR: Police: Active alarm at Cape Arago Hwy home leads to burglary arrest
    2.24.17 – KCBY.com 11 – A Coos County transient was arrested after police investigated a home alarm … for a report of active alarms at the home. More Info
  • OR: Police: E. Bend McDonald’s overnight burglar sought
    2.24.17 – KTVZ – Police called to an alarm at the McDonald’s early Thursday morning found an open door, the alarm still sounding and several items out of … More Info
  • PA: Mount Joy police investigate restaurant burglary
    2.23.17 – ABC27 – Police received an alarm Tuesday morning at Papa’s Pizza. When officers arrived, they found the rear door open. Investigators determined … More Info
  • PA: Police logs 2-21
    2.21.17 – Clearfield Progress – Police responded to an alarm at a business; during the investigation police located a male who was in possession of marijuana and another male was … More Info
  • SC: Ogdensburg City Police Blotter, Feb. 22
    2.24.17 – North Country Now – 19:08 Investigated an alarm activation at Ogdensburg International Airport. Employee was set off by an employee… More Info
  • SC: Ogdensburg Police Blotter, Feb. 19
    2.20.17 – North Country Now – 13:51 Investigated a commercial burglar alarm at Phillips Diner. Patrol spoke with employees on the phone and determined it was a false alarm. More Info
  • SD: Police investigating armed robbery
    2.25.17 – Sioux Falls Argus Leader – An armed man told employees of a business he was from their corporate office before robbing them, police say. A hold up alarm alerted police to go to a … More Info
  • SD: Police Searching For Armed Robbery Suspect
    2.24.17 – KDLT News – Sioux Falls, SD – The Sioux Falls Police Department are investigating an armed robbery after officers were dispatched to a hold up alarm at a business in … More Info
  • TN: Cremated remains stolen from house
    2.26.17 – Shelbyville Times-Gazette – Shelbyville police dispatch received a call just after 1 a.m. Tuesday from a security company of an alarm at the lumber store. Officer Christopher Vest reports he … More Info
  • TX: HCSO: 2 burglary suspects caught at a Joe’s Crab Shack
    2.21.17 – KHOU.com – According to the Harris County Sheriff’s Office, deputies received an alarm call at 2:30 a.m. Tuesday at the restaurant. More Info
  • TX: HPD: Burglary suspects bust through businesses to get to Cricket store
    2.22.17 – KHOU.com – According to the Houston Police Department, officers received an alarm call at 5 a.m. about a break-in at the store located. When HPD … More Info
  • TX; Suspects in armed robbery at Dollar General indicted
    2.26.17 -Longview News-Journal – An alarm company began tracking the money, and police officers stopped four cars that were in close proximity to where the tracker noted the stolen money was … More Info
  • VA: Thief Thwarted in Gainesville: Police
    2.25.17 – Patch.com – Creepy stuff commenced when a man was awakened by a door alarm, according to Prince William County Police. A rear door had been opened. More Info
  • WI: Idaho man enters plea to charges of stealing from Beaver Dam Fleet …
    2.23.17 – Beaver Dam Daily Citizen – … a Beaver Dam officer responded to the store for a burglar alarm that was coming from the northeast service door. Dispatch was receiving additional signals … More Info
  • WI: Police: Manawa man steals 3 guns from Scheels
    2.26.17 – Fox11online.com – Appleton (WLUK) — A 21-year-old man from Manawa was caught breaking into Scheels at the Fox River Mall and stealing three long guns. Grand Chute … More Info

The National Monitor is a service of the National Electronic Security Alliance (NESA). Member states are free to reproduce the information contained herein in print or electronic media as they see fit. Contact NESA for more information at 301.519.9237 or bradshipp@4yoursolution.com

NESA is a federation of state associations established to serve and promote the electronic systems industry at the direction of, and through its affiliated state associations. Five state associations are part of NESA – Texas Burglar & Fire Alarm Association (TBFAA), Maryland Burglar & Fire Alarm Association (MDBFAA), Kansas Electronic Security Association (KESA), Arkansas Security Alarm Association (ASAA) and Oklahoma Burglar & Fire Alarm Association (OKBFAA). For more info visit www.nesaus.org.

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