301.519.9237 exdirector@nesaus.org

New research shows Wi-Fi’s surveillance superpower

4.10.18 – Wi-Fi NOW New research shows that discarded data from Wi-Fi systems can be used for indoor surveillance systems. While X-ray vision seems like something that belongs only in the comic books, research shows that it is indeed possible to use Wi-Fi to see...

4-9-18 NESA Monitor

Public Safety Updates AZ: Phoenix-area police ask city for false alarm call consequences 4.2.18 – KTAR.com – Phoenix – A staggering rate of false alarm calls in Paradise Valley has led the town’s police department to take action. More than 99...

Why It’s Important to Proactively Reach Out to Your Customers

4.3.18 – SSI – Mark Matlock Following up after alarm and service calls allows you to ensure customers are satisfied, in addition to giving you an opportunity to upsell your services. Throughout my years in the industry, I’ve noticed a troubling sentiment...

4-2-18 NESA Monitor

Public Safety Updates AB: False alarms an increasing issue for local RCMP 3.27.18 – Bonnyville Nouvelle – “It’s happened to me. I can’t remember what caused it, but as soon as the alarm goes off the alarm company calls you first and asks if...

City pays out 29K to settle lawsuit

4.1.18 – The Sentinel-Record Hot Springs and the Arkansas Municipal League paid out $58,095, including $40,000 in attorney fees, from the $110,000 fund they established to settle a class-action lawsuit filed last year against the city’s false alarm ordinance....