Breaking News

Month: June 2018

CA: Video captures bear breaking into CA home through kitchen window

6.15.18 – WAFB.com – The savvy suspect isn’t one a security alarm can deter – because it’s a bear. After more than 20 years of living in South Lake Tahoe, Lane Sykes and Carole Scofield consider themselves lucky. “It’s a discomforting feeling to think, ‘Oh dear, do I dare leave the house?’” Scofield said. That discomforting feeling […]

Read More

Don’t Let Service Reps Ruin Your Reputation

6.15.18 – SSI –  Mark Matlock  First impressions are everything. Here’s how to avoid being called out — and potentially losing business — for poor customer service. If I took a poll of everyone reading this column and asked: “Have you ever had a negative experience with a customer service representative [CSR]?” I’ll bet 100% of you […]

Read More

4 Tips to Beat the A/V Trunkslammers

CEPro – Eric Thies · June 13, 2018 Custom installation has the worst satisfaction rate of any industry that services the home, probably because the industry is infested with trunkslammers, writes integrator Eric Thies. What are you going to do about it? Man oh man … trunkslammers. They are like bunnies. More of them appear every day. I […]

Read More

Alarm Company Jingle Still Gets Statewide Attention

Alarm Company Jingle Still Gets Statewide Attention 6.11.18 – 5newsonline.com – HOT SPRINGS (KFSM) — An advertisement jingle for a security company in Hot Springs is still getting statewide attention, six years after it has been playing on the radio. The owners of HughCo Alarms wanted to use a jingle for the advertisement, so the radio station brought […]

Read More

Net neutrality is officially dead. Here’s how experts say it could affect you

6.11.18 – Money – As of Monday morning, net neutrality no longer exists. But what is net neutrality, and what does its repeal mean for you? Net neutrality is a way to ensure that internet service providers (ISPs) treat all online data equally — and former President Barack Obama’s administration enacted a law that protected […]

Read More

6-18-18 Weekly News

Public Safety Updates CA: Council approves new fee increases for city services 6.15.18 – Seal Beach News – One example Beatley brought up was false alarm fees. When a residential or business alarm sounds, two Seal Beach Police officers are regularly dispatched. Industry News NFPA Members Vote Overwhelmingly to Accept Updated Language on Fire Alarm Monitoring 6.14.18 – SDM […]

Read More

NFPA Members Vote Overwhelmingly to Accept Updated Language on Fire Alarm Monitoring

June 14, 2018- SDM – Tim A. Scally This afternoon, at the annual NFPA Conference & Expo held in Las Vegas, members voted 304 to 128 to accept the updated language proposed for the 2019 Edition of NFPA 72. The change to the code has a direct impact on alarm companies and monitoring stations because it […]

Read More

6-11-18 Weekly News

Door to Door Sales Police: 2 individuals wanted, reportedly forcing entry into Magnolia … 6.7.18 – KATV – Magnolia police say the individuals are reportedly going door-to-door, attempting to sell alarm systems. Once a homeowner comes to the door, they’re forcing … Man claims to represent burglar alarm company, tries to enter home 6.9.18 – The Tand D.com – The […]

Read More

Smart-Home Pros Love Ring Doorbells, but Doorbird Surges – CE Pro 100 Brand Analysis

6.7.18 – CEPro – Front-door security swelled over the past year, as the largest smart-home pros picked up more brands of video doorbells and smart locks. The category itself got a big mass-market boost from giants like Amazon and Walmart, which introduced systems for unattended access for in-home deliveries. In the video-doorbell category, more CE Pro […]

Read More

NFPA Impact on Emergency Communications Is a Model for Industry Change

NFPA 72’s signaling code shift that allows the overriding of the fire alarm control panel in the event of a non-fire emergency represents the potential for innovation in the industry. In essence, by simply tracing back to its addition of signaling to the NFPA 72 code, the association has disrupted the industry in a positive way. The […]

Read More