4-24-17 NESA Monitor

April 24, 2017

Public Safety Updates

  • AZ: Do you have a home security system? Here’s what you need to know
    4.18.17 – ABC15 Arizona – Alarm systems. So many people across the Valley have them, but did you know they could cost you more than that monthly fee if you’re missing … More Info
  • FL: Gun store alarm tripped? Call cops first, says Florida bill
    4.20.17 – Bryan-College Station Eagle – Tallahassee, Fla. (AP) — Alarm monitoring companies would have to call police first instead of property owners if the alarm is triggered at a gun store under a … More Info
  • GA: A false-alarm monitoring system was on hold, but some got …
    4.22.17 – The Telegraph – That didn’t go over too well with police, considering implementation of the company’s CryWolf false-alarm monitoring system had been put on hold indefinitely … More Info
  • GA: Warner Robins City Attorney now reviewing contract with false alarm …
    4.19.17 – 13WMAZ – The ordinance would fine businesses and homeowners after two false alarm calls, meaning the third false alarm would come with a $50 fine. Eventually, those … More Info
  • GA: WRPD: Disregard communication from CryWolf Alarm company
    4.18.17 – 13WMAZ – The Warner Robins Police Department is asking homeowners and businesses to disregard recent letters from the CryWolf Alarm Solutions company. CryWolf is … More Info
  • NE: Neighbor billed for false alarm
    4.18.17 – WOWT – Elkhorn, Neb. – An Elkhorn resident is angry that he’s been billed for doing the right thing. Though the amount isn’t much, he says the reason for the … More Info
  • NJ: FDU challenges Florham Park false alarm ordinance
    4.18.17 – New Jersey Hills – The university also is seeking to dismiss 12 complaints issued by borough Fire Official James Fonzino for causing a false fire alarm. More Info
  • WA: LETTER: Council didn’t reveal ‘Capture Burglars in Action’ ordinance …
    4.18.17 – The B-Town Blog – In 2004, Burien passed Ordinance 399 to reduce costly false alarms. By requiring alarm companies to verify a burglary in progress before calling Police, ~45 … More Info

Industry News

  • I-View Now Forms Partnership with COPS Monitoring
    4.17.17 – Security Sales & Integration – Las Vegas — The integration between COPS Monitoring and I-View Now, branded as OmniView, will give COPS operators the ability to verify alarms using … More Info
  • Patent: Vivint ‘Door Knock’ Tech Might Help Identify Guests by … – CE Pro
    4.20.17 – CEPro – Security and home-automation giant Vivint Inc. files patent application for identifying guests through their “sound signatures” and running data through AI engine for predictive analytics. More Info
  • Marijuana Dispensary Security? Security Grade Protective Services Strikes Big in Niche Market
    4.20.17 – SSI – Security Grade has done approximately 100 cannabis-related security installations. They range from $10,000 to $300,000 depending on the size of the dispensary or cultivation center. More Info
  • MONI Unveils Interactive Smart Home Security Kiosk at Dallas Love Field
    4.17.17 – SSI – Tablets are placed around the kiosk so that visitors can test how smart home solutions work via MONI’s app. More Info
  • Bold Technologies integrates with 3Xlogic
    4.20.17 – Security Systems News – Bold Technologies, a provider of alarm monitoring and PSIM software, has recently completed the integration of ManitouNEO, Bold’s latest alarm monitoring … More Info
  • Why Now Is the Time to Pursue PERS & mPERS
    4.21.17- SSI – An expanding market makes mPERS offering more appealing than ever. More Info
  • Vector Security integrates two of its business divisions
    4.19.17 – Pittsburgh – Vector Security Inc., an integrator of physical security solutions based here, announced the integration of two of its business divisions—its National Accounts Division (NAD) and its wholly owned subsidiary, Industry Retail Group (IRG)—to form Vector Security Networks. More Info

State & National News

  • Allen Park security firm featured on episode of ‘This Old House’
    4.17.17 – Southgate News Herald – As time went on, I started inventing little alarm systems, putting the keypad with clay to the wall, pressing the buttons and pretending it worked when I was 8 or 9 … More Info
  • Statistical monitoring technology can detect serious falls and ...
    4.18.17 – Phys.Org – Both approaches, however, have trouble distinguishing mild slips from serious incidents and consequently have high false alarm rates. The University’s … More Info
  • Cornyn plans bill aimed at reining in licensing rules
    4.18.17 – MyStatesman.com – U.S. Sen. John Cornyn, R-Texas, said Monday that excessive licensing requirements have become “obstacles that get in the way of people … More Info
  • In wake of deadly fire, Holyoke expands alarm incentive program
    4.19.17 – Valley Advocate- Looking for a quick way to respond, the City of Holyoke has expanded its federally funded Rental Neighborhood Improvement Program to provide financial … More Info
  • Hacking Fears Are Making Consumers Skittish About Smart Home Devices
    4.19.17 – SSI – Smart home device adoption is on the rise, but users are also increasingly concerned about hackers gaining control of connected devices or getting access to personal information… More Info
  • Study Says Unsafe Behaviors in the Workplace are Common
    4.20.17 – SIA – Not only are many employees likely to share confidential information in the course of the work day, but that they are doing so without proper data security protocols in place or in mind. More Info
  • Research Points to Uptick in Smart Home Device Adoption and Awareness
    4.19.17 – SIA – Consumers see more clearly how home smart devices can directly benefit their lives, and are planning to purchase more smart home devices in the future. More Info
  • Best Burglary Deterrent: Surveillance Cameras, Smart Door Locks, Automated Lighting, and More
    4-18-17 – EH – Your home represents a place of sanctuary and security for you and your loved ones. At the same time, burglars view your home as an opportunity. More Info
  • Burgled Juneau: How to make it difficult for a burglar to enter your …
    4.20.17 – KTOO – Many house alarm systems emit a piercing alarm or notify first responders in the … As for deterring burglars, Beck said properly installed alarms, cameras, and … More Info
  • Consumer Rights Groups Worry About Loss Of Land Line Phone …
    4.20.17 – WNIJ and WNIU – His copper phone line also is connected to a home alarm system. That puts him at ease, in case first responders like firefighters have to be quickly notified. More Info

Business Tips

  • 6 Strongly-Held Beliefs of Every Successful Service Provider
    4.21.17 – SSI – You’ve probably read dozens of articles on why you should shift your business into offering service, but not too many on how. More Info
  • 5 Steps to Combat Key-Person Dependency on Your Service Team
    4.19.17 – CEPro – Key-Person Dependency describes when an organization relies too heavily on the knowledge or ability of one person. It’s a risky situation for a business, especially when it comes to your service team. More Info
  • Differentiating Your Smart-Home Business: CEDIA vs. DIY vs. Each Other
    4.18.17 – CEPro – Smart-home integrators have to compete against other integrators, but also Geek Squad, electricians, security dealers, cable companies, consumers themselves (DIY) and more. Here are 6 ways to pick your targets and go after them head-on. More Info
  • Considering Costs of Promoting Techs to Sales
    4.18.17 – CEPro – Weighing the benefits and barriers to next-gen sales hires success. More Info

Fire News

  • MI: Triggered smoke alarm interrupts ‘The Flaming Lips’ show at 20 …
    4.20.17 – MLive.com – Grand Rapids, MI – “The Flaming Lips” concert at 20 Monroe Live was momentarily interrupted when the Grand Rapids’ venue’s automatic smoke alarm went … More Info
  • NH: Nashua hotel fire leaves 3 displaced, no injuries reported
    4.17.17 – NH1 News – Nashua Fire and Rescue said they responded to the Temple Street Hotel at about 9:30 a.m. after an alarm was activated. Upon arrival, they … More Info
  • NJ: Parson credits smoke alarm for saving family
    4.18.17 – Daily Record-  Rev. Vincent DiBenedetto, pastor of Hope Center of Hackettstown, says “Thank God for smoke alarms.” DeBenedetto would know this better than … More Info
  • OH: Security Report
    4.22.17 – The Oberlin Review – 12:12 p.m. Officers and members of the Oberlin Fire Department responded to a fire alarm on the third floor of Dascomb Hall. Smoke from burnt food set off the … More Info
  • OR: Downtown post office evacuated after worker smells smoke, pulls …
    4.18.17 – KVAL -Firefighters closed a block of Olive Street Monday afternoon while firefighters investigated a fire alarm. An employee … More Info
  • TX: Fire alarm sends firefighters to Waco glass plant
    4.18.17 – KWTX – WACO, Texas – Waco firefighters, just before 7 a.m. Tuesday, were sent to the Owens-Illinois Glass Plant after a fire was reported there. An assistant fire … More Info

Crime News

  • AR: 2 break into Little Rock restaurant, police say; fast-food chain hit for …
    4.19.17 – Arkansas Online – According to a police report, officers responded to the Sharks Fish and Chicken about 4:15 a.m. after an alarm went off. Police said … More Info
  • BC: Cougar commute: Big cats caught strolling through SkyTrain station …
    4.23.17 – Vancouver Sun – TransLink said the pair triggered an intrusion alarm at about 4:15 a.m., but it’s unclear how they were able to access or leave the tracks. Staff searching the line … More Info
  • CA: Deputies Seek to ID Man Accused of Assaulting, Carjacking Victim …
    4.19.17 – KTLA – Officials were called to Royal Liquor on Sunday around 7:22 p.m. by a silent panic alarm, according to a statement from … More Info
  • CA: Police surround North Long Beach pawn shop after discovering hole …
    4.18.17 – Long Beach Press Telegram – Officers headed to the business around 6:45 a.m. after an alarm was activated, according to Long Beach police spokeswoman … More Info
  • CA: Shots are fired and cash dropped during a robbery
    4.22.17 – yourcentralvalley.com – A witness at a nearby Chevron station alerted employees and they pushed a panic alarm – as did the restaurant employees – alerting police. Witnesses say the … More Info
  • CA: Truck stolen from Ontario backs into, shatters El Segundo bank’s …
    4.17.17 – San Bernardino County Sun – The alarm company, which utilizes real time surveillance cameras, reported a flat bed tow truck had backed into the bank’s glass front entrance and doorway. More Info
  • CO: Prowler gets stuck on roof during break-in
    4.20.17 – KKTV 11 News – Colorado Springs, Colo. – Prowlers on the roof of a check cashing business botched their burglary attempt when they tripped an alarm, alerting … More Info
  • CO: Suspects burglarize Solitaire restaurant in West Highland …
    4.17.17 – 9NEWS.com – She said the men had a hard time breaking in because of the restaurant’s secure locks, but they still managed to steal several items after the alarm went off. More Info
  • FL: Burglars shatter glass doors at four businesses in one night
    4.18.17 – WPEC – They just completely smashed in the front door, with no regard whether or not there might’ve been an alarm, if someone might see them. It’s a relatively busy … More Info
  • FL: Thief plants face on camera at Lee County nursery
    4.20.17 – The News-Press – A man who broke into the Riverland Nursery was caught on a surveillance camera and information on his identity is being sought. More Info
  • IN: Whiteland police search for suspects who robbed clerk at gunpoint
    4.21.17 – WISH-TV – The clerk raced to the back door to set off the alarm. But, according to police, he was once again confronted by the men. “The suspects had come around the … More Info
  • KS: Church Burglar Arrested
    4.18.17 – KSAL – Police responded to an alarm Tuesday morning around 4:30am at the First Presbyterian Church. Police say 28-year-old Matthew Dumler … More Info
  • KY: Farmington man charged with burglarizing two Graves County …
    4.20.17 – WPSD Local 6 – The burglar forced his way into the building and the burglary alarm was disabled. Ronnie McClain with Skinny’s Used Cars also reported that … More Info
  • LA: Preschool owner believes candy, toilet paper thief was homeless
    4.19.17 – FOX 8 News WVUE-TV – Joseph owns the preschool with her family and said she thought it was a false alarm that triggered at the school. Her security company reset the system, but … More Info
  • MA: Acton police reports: April 7-13
    4.19.17 – Wicked Local Acton – 12:55 a.m.: Police responded for a report of an alarm activation. Building checked and secure. 4:05 p.m.: Police responded to a party on … More Info
  • MA: Wilbraham PD looking for information regarding break-in and …
    4.22.17 – MassLive.com – Police were called to the local business at approximately 1 a.m. Friday morning, after its commercial burglar alarm sounded. More Info
  • MA: Yarmouth police search for suspect in burglary
    4.22.17 – Cape Cod Times – Police were called to Cape Cod Convenience at 2:11 a.m. for a burglar alarm. When police arrived, they secured the building and … More Info
  • ME: Alarm foils burglary attempt in Carrabassett Valley
    4.20.17 – Kennebec Journal & Morning Sentinel – Devin Adams, 27, set off the alarm in the house after allegedly kicking in the door at 3:59 a.m. at the home, police Chief Mark Lopez … More Info
  • ME: Franklin County Sheriff’s Office weekly report for April 7-14
    4.18.17 – Daily Bulldog – 4/8/2017 – Sgt. Brann responded to a business alarm on the Fish Hatchery road in Salem Twp., it was a false alarm. 4/8/2017 – Deputy McCormick responded to … More Info
  • MN: Thieves hit Golden Valley sports memorabilia shop
    4.19.17 – KARE – “I mean, we have cameras, we have an alarm system,” Hunegs says. The break-in at their shop was the third in three weeks in the Twin Cities metro. The first … More Info
  • NC: Crooks ram bank with flatbed truck
    4.17.17 – WTVD-TV – The alarm company, which utilizes real-time surveillance cameras, reported a flat-bed tow truck had backed into the bank’s glass front entrance and doorway. More Info
  • NC: Pair charged for crash and carry at Kash and Karry
    4.21.17 – Greenville Daily Reflector – When the break-in alarm sounded and alerted 911, a deputy was nearby and drove to the store. “The whole store front was crashed in,” said Major Paula Dance … More Info
  • NH: Jewelry store burglary under investigation
    4.23.17 – WMUR Manchester – The alarm was set off and alerted police almost immediately. It’s unclear how long the person or people were inside. “We’re still looking at surveillance from …More Info
  • NY: Serial knife point robber strikes twice more, Nassau cops say
    4.17.17 – Newsday – The employee pressed the panic alarm, and the man ran away with no proceeds, police said. The employee was the only person inside the Subway, police said. More Info
  • NY: Shelter Island Police Department blotter
    4.20.17 – Shelter Island Reporter – On April 13: An automated burglary alarm at a Center residence was set off early in the morning, apparently by a living room motion detector; police opened an … More Info
  • NY: Subway Sandwich Shop Latest Target In String Of Knifepoint …
    4.19.17 – CBS New York – Holbrook, N.Y. – Police are investigating yet another knifepoint robbery on Long Island after police said a sandwich shop was targeted in … More Info
  • NY: Theft Of Cell Tower Battery Packs Could Lead To Chaos During …
    4.20.17 – CBS New York – When the padlocked cabinets are opened up an alarm goes off — in this case to Verizon — but the thieves put electrical tape over the connector to stop it. More Info
  • OH: Columbus police: Homeless man admitted to burglary attempt at …
    4.20.17 – Columbus Ledger-Enquirer – … and Virginia Duncan were called to the Verizon Wireless store around 6 p.m. Tuesday, after the business alarm sounded. On the … More Info
  • OR: Keeping the bad guys at bay
    4.22.17 – Coos Bay World – “He’ll have been called in from the alarm company and is cleaning up glass,” Steele said. “I just ask, ‘What’s gone now?’ It puts a pit in your stomach. Not only … More Info
  • PA: GANT Police Blotter
    4.18.17 – Gant Daily – Police responded to an alarm. Police conducted a warrant service on a fugitive from justice. Police recovered drug paraphernalia … More Info
  • TX: Harlingen Police Working to ID Burglary Suspect
    4.20.17 – KRGV – Officers responded to a burglar alarm activated at the business. They found a window near the entrance was shattered. More Info
  • TX: Police Beat
    4.20.17 – Corsicana Daily Sun – Police responded to a burglary alarm where multiple suspects broke a window and damaged property April 18. More Info
  • TX: Police seek help in Small Fry’s Pharmacy break-in
    4.22.17 – Brownsville Herald – At approximately 2 a.m., Thursday, officers responded to the Small Fry’s Pharmacy on 21st Street regarding an activated alarm. Upon arrival, officers discovered … More Info
  • TX: Teen girl missing in Killeen
    4.20.17 – Temple Daily Telegram – She was last seen about 8 a.m. on home security alarm footage, Volle said. The case has not yet been assigned to a police officer, according to Killeen Police … More Info
  • VA: Keller and George store on Millmont Street burglarized
    4.22.17 – WINA AM 1070 – Police responded to a burglar alarm in the store around 2:30 a.m. Friday, and found the front door glass had been broken out, and entry made … More Info
  • VA: No arrests and no answers in three-year-old Ahoskie murder
    4.19.17 – WAVY-TV – Investigators say on March 2, 2014, police got a call from Baker’s home alarm system. They arrived three minutes later and found a door open. After a quick … More Info
  • VA: Police: Two in custody after second break-in at L. Oppleman
    4.18.17 – WSET – CrimeStoppers On April 15, 2017 at approximately 3:45 a.m., the Lynchburg Police Department responded to an alarm … More Info
  • WA: Police Reports Published 4-18-17
    4.19.17 – Voice of the Valley – On March 31 at approximately 6:04 p.m. officers received a call regarding an audible residential alarm at a residence. More Info
  • WI: Greenfield Police Report: Argument over validity of ‘Passion of the …
    4.18.17 – Greenfield-West Allis Now – Police responded to a burglar alarm at Sun Tan City at about 1:35 a.m. April 16. When police arrived, they found the front door was … More Info
  • WI: Police Searching for Burglary Suspects
    4.23.17 – Patch.com – An alarm went off and both suspects then fled on foot without obtaining anything. Suspect #1 is described as a black male, between 16-18 years-old, … More Info
  • WI: Truck driver found guilty of felony
    4.22.17 – WiscNews – 17 a Beaver Dam officer responded to the store for a burglar alarm that was coming from the northeast service door. Dispatch was receiving additional signals … More Info

The National Monitor is a service of the National Electronic Security Alliance (NESA). Member states are free to reproduce the information contained herein in print or electronic media as they see fit. Contact NESA for more information at 301.519.9237 or bradshipp@4yoursolution.com

NESA is a federation of state associations established to serve and promote the electronic systems industry at the direction of, and through its affiliated state associations. Five state associations are part of NESA – Texas Burglar & Fire Alarm Association (TBFAA), Maryland Burglar & Fire Alarm Association (MDBFAA), Kansas Electronic Security Association (KESA), Arkansas Security Alarm Association (ASAA) and Oklahoma Burglar & Fire Alarm Association (OKBFAA). For more info visit www.nesaus.org.

NESA Board of Directors